Airport service quality Vietnam 2018 by airport

The statistic shows the results for a survey conducted from October to December 2018 about the airport service quality in Vietnam, ranked by score on a scale from 1 (very bad) to 5 (excellent). In the period examined, Cat Bi Airport (HPH) ranked first with a score of 4.56, followed by Cam Ranh Airport (CXR) with a score of 4.31. Tan Son Nhat airport (SGN) ranked last with a score of 3.96.

Airport service quality in Vietnam in 2018, by airport

Average score (1-5)
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Release date

March 2019



Survey time period

October to December 2018

Number of respondents

25,000 respondents

Special properties

among air travelers; score airport quality on a scale from 1 (very bad) to 5 (excellent)

Method of interview


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