Online video subscribers affected by service disconnections when paying U.S. 2019

Published by
Julia Stoll,
Jan 13, 2021
This statistic shows the share of online video subscribers who have been disconnected from a service due to problems when paying with a credit card in the United States in 2019. The findings reveal that whilst the majority of online video subscribers had never been disconnected from a service due to payment problems, eight percent had experienced such an issue and never re-subscribed to the service after the incident occurred.

Share of online video subscribers who have been disconnected from a service due to problems when paying with a credit card in the United States in 2019

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Release date

March 2019

Region

United States

Survey time period

2019

Number of respondents

1,000 respondents

Supplementary notes

Question: 'Have you ever been disconnected from a service because of a problem with your credit card?'

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