Leading credit card companies by customer satisfaction in the UK 2018

Published by Statista Research Department, Mar 15, 2022
This statistic presents the average customer satisfaction scores for credit card providers in the United Kingdom (UK), as of may 2018. In that time, British Airways scored highest of these 29 credit card providers, with a customer satisfaction score of 79 percent. Overall, the average satisfaction rating across these credit card companies was 69 percent.

Leading credit card companies in the United Kingdom (UK) in 2018, ranked by customer satisfaction*

© Statista 2023
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

March 2019

Region

United Kingdom

Survey time period

May 2018

Number of respondents

6,741 respondents

Method of interview

Online panel

Supplementary notes

* The source adds the following information: "The Customer Score is based on a combination of overall satisfaction and the likelihood of recommending the provider to a friend. Providers must have a minimum sample size of 30 respondents to be included."

Citation formats
Statista Accounts: Access All Statistics. Starting from $588 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$69 USD $49 USD / Month *
in the first 12 months
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Other statistics that may interest you

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you

Digital disruption context and challenger banks in the UK

8

Challenger banks: Customer deposits and loans

8

Challenger banks: Assets and liabilities

8

Challenger banks: Profit, loss, income

8

Challenger banks: Performance indicators

5

Challenger banks: Business and staff details

7

Further related statistics

17

Further Content: You might find this interesting as well

Statistics

Topics

Banking sector and credit lines in FranceBanking sector in EuropeBanking in the NetherlandsBanking in the BeneluxBanking in Belgium
Statista Accounts: Access All Statistics. Starting from $588 USD / Year
Learn more about how Statista can support your business.
Menu