Negative experience of media users during digital content searches Japan 2019

This statistic depicts a survey conducted in 2019 in Japan about negative experiences of media users while looking for digital content to consume. During the surveyed period, looking through a lot of pages to find the desired content and receiving unrelated offers were the leading reasons users considered their search experience as frustrating. In contrast, only eight percent named a complicated page navigation as the most negative experience during digital content consumption.

Leading reasons media users get irritated by while looking for digital contents in Japan as of January 2019

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Sources

Release date

March 2019

Region

Japan

Survey time period

December 31, 2018 to January 3, 2019

Number of respondents

1,004 respondents

Age group

18 years and older

Special properties

survey among internet users

Method of interview

Online survey

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