IT Services: market data & analysis

Market Insights report

IT Services: market data & analysis

In the global IT industry, the IT Services market is a strong market in terms of revenue, where the biggest two players are IBM and Accenture. With the development of digital transformation and automation, IT Services have become a more important part of the business in recent years and are expected to further continue this trend in the coming years.

This report gives insights into the IT Services market and includes a wide range of statistics: the overall market development, a forecast until 2028, and more are included for the global IT Services market as well as for the three main markets IT Consulting & Implementation, Business Process Outsourcing, IT Outsourcing. In total, the worldwide IT Services revenue, which amounted to US$1,123 billion in 2022 and is expected to reach approximately US$1,771 billion in 2028.

What's included?

  • All relevant IT Services data, including market size & forecasts until 2028
  • Russia-Ukraine War
  • Market drivers
  • Market methodology
  • Key Players and company insights
  • Trends and market developments

Table of contents

The IT services market comprises services used by organizations to create, manage, and deliver information, next to assisting with other business functions. With this report, we provide a comprehensive overview of the state of the IT Services market today as well as a forecast until 2028 with detailed information on the three main markets IT Outsourcing, Business Process Outsourcing, IT Consulting & Implementation. We focus exclusively on the professional business environment.

Overall, the revenue of the global IT Services market is US$1,123 billion in 2022 and is expected to reach approximately US$1,771 billion in 2028. With about US$412 billion in 2022, IT Outsourcing represents the largest market, comprising approximately 37% of worldwide revenues. Globally, the highest revenue in the IT Services market in 2022 was generated in the United States with US$414 billion. The second place is the United Kingdom with a revenue of US$79 billion, followed by Japan with about US$77 billion. Key players presented in this report are IBM, Cognizant, Hewlett Packard Enterprise, and Tata Consultancy Services.

Besides all relevant market figures such as total revenues for the years from 2016 to 2028, the impact of Russia-Ukraine war on the market level, and market indicators, we furthermore give detailed insights into key players. Furthermore, the topics of cloud-based solutions, automation, the development of AI as well as talent shortage will be discussed in the trends chapter.

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