Quality of U.S. airlines 2013

The Airline Quality Rating (AQR) assesses airline quality by combining multiple performance criteria (on-time arrivals, involuntary denied boardings, mishandled baggage, customer complaints). The annual ratings are a summary of month-by-month quality ratings for U.S. airlines.
  • Language: English
  • Released: April 2013
Study included in Corporate Account only.
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