Consumer behavior and expectations in the global travel industry 2013

A look at customer engagement in the travel industry

This report is an investigation into the behaviors and expectations of consumers in the travel industry, worldwide. It displays findings such as the importance placed on relaxation during vacation by consumers and which type of travel recommendations consumers valued the most. The report contains separate figures for the United States, the United Kingdom and Australia.
  • Language: English
  • Released: September 2013
Study included in Corporate Account only.
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