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7th Annual Study - North America
This study presents the results of a survey of North American shoppers and in-store associates and managers and their experiences and expectations towards the use of in-store, online and mobile technologies to enhance customer satisfaction. The paper also highlights shoppers' usage of mobile technology such as smartphones.
We provide information on industries, companies, consumers, trends, countries, and politics, covering the latest and most important issues in a condensed format.
Mon - Fri, 9am - 6pm (EST)
Mon - Fri, 9am - 5pm (SGT)
Mon - Fri, 10:00am - 6:00pm (JST)
Mon - Fri, 9:30am - 5pm (GMT)
Mon - Fri, 9am - 6pm (EST)