Broadband market in the UK

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Statista dossier on the broadband market in the United Kingdom (UK)

This dossier presents a range of statistics relating to the broadband market in the United Kingdom.

Table of contents

  • 1. Overview
    • Broadband penetration in the United Kingdom (UK) 2007-2018

    • United Kingdom: Broadband retail revenue 2007-2016

    • Residential and small business broadband connections in the UK 2011-2017

    • Residential and small business broadband connections in the UK Q1 2012-Q4 2017

    • Market share of internet service providers in the United Kingdom (UK) in 2018

  • 2. Fixed broadband
    • Market share of telecoms operators in the UK 2007-2017, by broadband subscribers

    • Fixed cable broadband connections in the United Kingdom (UK) 2007-2017

    • Fixed broadband penetration in the United Kingdom (UK) 2009-2018

    • Fixed broadband lines in the United Kingdom (UK) 2006-2018, by operator

    • Fixed broadband lines in the United Kingdom (UK) 2006-2018, by technology

    • Fixed LLU ADSL connections in the United Kingdom (UK) 2007-2017

    • DSL lines in the United Kingdom (UK) 2006-2018, by operator

    • New entrants` DSL lines in the United Kingdom (UK) 2013-2017, by type of access

  • 3. Mobile broadband
    • Mobile broadband penetration in the United Kingdom (UK) 2009-2018

    • Mobile connections in the United Kingdom (UK) 2011-2017, by type

    • UK mobile network: mobile broadband subscribers Q1 2012-Q4 2017

    • Average LTE download speeds in Europe 2015

    • Level of 4G adoption in European countries 2016

  • 4. Broadband connection speed
    • Residential broadband connection speed in the United Kingdom (UK) 2008-2017

    • Average ADSL download speeds in the United Kingdom (UK) 2010-2017

    • Average cable download speeds in the United Kingdom (UK) 2010-2017

    • Average FTTx download speeds in the United Kingdom (UK) 2010-2017

    • Fixed broadband lines in the United Kingdom (UK) 2008-2018, by speed

    • UK fixed-line broadband: average broadband speeds 2017

    • UK fixed-line broadband: average broadband speeds 2011-2017, by ISP package

    • Residential fixed-line broadband connections in the UK 2010-2017, by headline speed

    • UK fixed-line broadband: Variations of download speed by time of the day 2013-2017

  • 5. Broadband service
    • Time taken to resolve broadband user issues in the UK 2017, by provider

    • Type of issues broadband users would contact their provider for UK 2017, by provider

    • Reasons for contacting broadband service providers in the UK 2017

    • Broadband provider: customer service satisfaction after complaint in the UK 2012-2016

    • Number of complaints for broadband providers in the United Kingdom Q3 2014-Q1 2018

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