Business process outsourcing (BPO) worldwide

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Statista dossier on business process outsourcing worldwide

Table of contents

    • Global market size of outsourced services 2000-2019

    • Global outsourcing industry revenue by service type 2010-2019

    • Total contract value of the business process outsourcing market worldwide 2000-2019

    • Contract value of the information technology outsourcing market worldwide 2000-2019

    • Market size of customer care BPO worldwide 2017-2027

    • Size of global outsourced customer experience market 2015-2017

    • Number of transactions in the global outsourcing market by quarter 2017-2021

    • Share of transactions in the global outsourcing market by type Q3 2018-Q2 2020

    • Global outsourcing industry revenue by region 2010-2019

    • Total contract value of the outsourcing market in the Americas 2000-2019

    • Global outsourced customer experience market: breakdown by region 2017

    • The outsourced facility management market share by region 2020

    • Leading countries in offshore business services worldwide 2021

    • Most financially attractive countries for business services offshoring 2021

    • Revenue of the leading companies in the global BPO market 2018

    • Revenue of the leading outsourced customer experience service providers 2018

    • Revenue by business segment of Teleperformance 2018-2021

    • Revenue of Tata Consultancy Services Limited worldwide 2007-2022

    • Tata Consultancy Services percentage of revenue by industry vertical 2018-2022

    • Revenue of Accenture plc worldwide from 2009 to 2021

    • Revenue of Accenture plc worldwide by business line 2010-2021

    • FIS revenue 2018-2021, by segment

    • Revenue of Kelly Services worldwide 2007-2021

    • Outsourcing and managed services usage plans worldwide by function 2019

    • Major tasks facility managers outsource or utilize in-house staff in U.S. 2022

    • Most outsourced services in global transportation and logistics industry 2021

    • Outsourcing of payroll by organization size worldwide by size 2019

    • HR shared services resourcing outsourcing by organizations worldwide 2019

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