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Voice of the Online Customer
This study presents data and insights on online customers' preferences in the United Kingdom in 2015. It includes, among other things, data on customer attitude towards delivery problems when shopping online as well as handling by retailers of returns. Furthermore, the report includes data on the attractiveness of 'Click & Collect" solutions for customers.
We provide information on industries, companies, consumers, trends, countries, and politics, covering the latest and most important issues in a condensed format.
Mon - Fri, 9am - 6pm (EST)
Mon - Fri, 9am - 5pm (SGT)
Mon - Fri, 10:00am - 6:00pm (JST)
Mon - Fri, 9:30am - 5pm (GMT)
Mon - Fri, 9am - 6pm (EST)