Deliveries from Online Sales in the United Kingdom in 2014

This report covers consumer perceptions, behaviors, and expectations towards home deliveries when online shopping. It covers the whole process from ordering online to the delivery of the order. Furthermore the report illustrates reasons for abandoning an online order during checkout, consumer’s interest in tracking the progress of an order, how successful deliveries are on the first try, and what kind of extra services consumers are willing to pay for.
  • Language: English
  • Released: May 2014
Study included in Corporate Account only.
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