Conversational Commerce: Growth - Development - Usage

Whitepaper 2017, e-Commerce & Retail

Conversational Commerce: Growth - Development - Usage This Whitepaper provides insights on growth, compares development efforts and informs readers about consumer preferences:



  • The number of Chatbots available on Facebook Messenger trebled within six months
  • More Chatbots are in development for messaging apps than for virtual assistants
  • Consumers prefer messenger over intelligent virtual assistants when it comes to Chatbots
  • One in ten have already used Chatbots in e-Commerce, a third is open to trying bots
  • Companies that use Chatbots are seen as less human by majority, yet a third wants recommendations and advice by Chatbots

    For further data on the topic, please click here.
    • Download for free
    More than 7,500
    companies     trust
    Statista

    Recommended studies and dossiers

    Recent studies and dossiers

    You may also be interested in...

    Any more questions?

    Get in touch with us quickly and easily.
    We are happy to help!

    Contact
    Esther Shaulova
    Project Coordinator/Sales Planner
    support@statista.com +1 (212) 419-5770

    Mon - Fri, 9am - 6pm, EST

    Contact (Europe)
    Lodovica Biagi
    Director of Operations
    eu.support@statista.com +44 (0)20 8189 7000

    Mon - Fri, 9:30am - 5pm, GMT

    All Dossiers for free within the Project Account

    Order a Project Account now to get immediate access to our dossiers, studies and reports.

    Get Project Account
    No Thanks, order study
    New

    Statista Project Account

    • Immediate access to dossiers, reports and studies
    • Unlimited access to statistics, Market Outlooks and forecasts
    • No subscription (30 days duration)

    Download your Report

    We value your privacy and will never rent or sell your email address.

    Privacy

    Menu