Telecommunication providers in Finland

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Statista dossier on telecommunication providers in Finland

This dossier presents a range of statistics relating to the telecommunications providers in Finland. It contains up-to-date company information regarding three providers leading the Finnish telecommunications sector: Elisa, DNA and Telia Company (formerly known as TeleFinland/Sonera/TeliaSonera in Finland). Additional to an industry overview, the data consist of key financial indicators such as turnover and profit as well as other performance indicators and business characteristics. Recent survey findings regarding customer service and customer satisfaction of the respective telecommunications operators are compiled in the dossier.

Table of contents

  • 1. Overview
    • Turnover of the telecommunications industry in Finland 2010-2016, by sector

    • Market share of telecommunication providers in Finland 2016

    • Mobile internet service provider market share in Finland 2007-2017

    • Fixed broadband internet service provider market share in Finland 2007-2017

    • Telecommunications industry's investment rate in Finland 2009-2016, by type

    • Price level index of telecommunication services in Finland 2008-2016

    • Price level index of data transfer services in Finland 2008-2016

  • 2. DNA
    • Net sales of DNA 2007-2017

    • EBITDA of DNA 2007-2017

    • EBIT of DNA 2007-2017

    • Number of fixed-network subscriptions of DNA 2007-2017

    • Number of mobile communications subscriptions of DNA 2007-2017

    • Consumer business net sales of DNA 2013-2017

    • Corporate business net sales of DNA 2013-2017

  • 3. Elisa
    • Annual revenue of Elisa 2010-2017

    • Annual revenue of Elisa from corporate customers 2010-2017

    • Annual revenue of Elisa from consumer customers 2010-2017

    • EBITDA of Elisa 2010-2017

    • Earnings per share of Elisa 2010-2017

    • Number of employees of Elisa 2012-2017

  • 4. Telia Company
    • Net revenue of Telia Company 2007-2017

    • Net revenue of Telia Company 2017, by region

    • EBITDA of Telia Company 2013-2017

    • Profit of Telia Company 2007-2017

    • Subscribers of Telia Company in Finland 2015-2017, by service

    • Distribution of employees of Telia Company 2017, by country

    • Distribution of revenue of Telia Company 2017, by service

    • Distribution of revenue of Telia Company 2017, by segment

  • 5. Customer service and customer satisfaction
    • B2C customer satisfaction of telecommunication providers in Finland 2012-2016

    • B2B customer satisfaction of telecommunication providers in Finland 2012-2016

    • Customer service response times of operators in Finland 2015-2017

    • Survey on customer satisfaction of pay TV providers in Finland 2012-2016

    • Survey on trust in telecommunications operators in Finland 2016

    • Survey on satisfaction with broadband service quality in Finland 2015-2016, by type

    • Survey on channel assortment of pay TV providers in Finland 2016

    • Survey on B2C customer complaints about fixed-line broadband in Finland 2015-2016

    • Survey on B2C customer complaints about mobile broadband in Finland 2015-2016

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