Re-Commerce in the U.S. 2017 report

Consumer Insights report

Re-Commerce in the U.S. 2017 report

For reasons of a limited budget, second-hand goods have always played an important role in many people’s purchasing behavior. Due to vintage trends, increasing ecological awareness and recycling and upcycling ideas, however, second-hand shopping has increasingly been shifting from a bare necessity towards a deliberate consumer decision lately. Especially young consumers welcome the opportunity toobtain individual items and bargains.

Topics include

  • Purchasing behavior regarding second-hand goods
  • Number of used items bought online in the last 3 months
  • Number of used items bought offline/locally in the last 3 months
  • Attitude towards the purchase of used items
  • Attributes the participants would be willing to pay more for
  • Places where consumers buy used items
  • Top 15 best-known websites for the purchase of used goods
  • Selling behavior regarding second-hand goods
  • Reasons to sell used items
  • Use of professional brokers for buying/selling used products
  • Reasons to sell used items with a professional broker
  • Attitude towards second-hand trade
  • Motivation for buying used items
  • Motivation for selling used items

Table of contents

Key Findings:

  • Online purchases of used items are not quite as frequent as offline/local purchases
  • Young buyers of used items purchase much more than older buyers, especially online
  • Books, furniture and fashion are most often preferred used, electronics are rather purchased new
  • Consumers pay more for a good condition, high quality and brands when shopping second hand
  • Second-hand stores and the internet are the number one retail channels for used items
  • Big online retailers like Amazon and Ebay also dominate the online second-hand market
  • Young consumers tend to sell items they don’t use anymore more frequently than older people
  • The prospect of earning money and creating space for new items motivates younger consumers to sell
  • For most consumers professional brokers are only relevant as a purchase channel
  • Motivation for selling used items to a professional broker differs a lot between age groups
  • Frequent second-hand buyers are more critical towards new goods and environmentally conscious
  • For older consumers, money is primarily important, younger consumers rather aim at saving resources

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