The Statista Survey "Fintech 2017" gives insights into traditional banking, Fintech and mobile payment. The data tables provide information on the awareness of Fintech services and mobile payment, satisfaction with traditional banking services and attitudes regarding financil matters in general.
The Survey Data Table for the Statista survey on "Fintech 2017" contains the complete tables for the survey including various column headings.
Topics of the survey
Design of the survey
Method: Online Survey
Survey name: Statista Survey Fintech 2017
Number of respondents: 1032
Age of respondents: 18 years and older
Type of respondents: English speaking residential population
Survey time period: August 28th to September 5th 2017
Type of bank
Payed via mobile
[ ... ] Which of the following products or services provided by banks or financial service firms do you currently use personally?
Do you have your current principal account with a traditional bank (with a branch network) or a direct bank?
What financial institution do you currently have your main bank account with?
How satisfied are you with your main bank?
How satisfied are you with your main bank with regard to the following aspects?
[ ... ] What advantages of a bank with a branch network do you profit from on a regular basis?
In general, how likely is it for you to switch from your current main bank to another bank if you were offered a better deal?
And how likely is it for you to switch from your current main bank to a direct bank if you were offered a better deal?
How likely is it for you to switch from your current main bank to another bank if you were offered a better deal?
How likely is it for you to switch from your current main bank to a bank with its own branch network if you were offered a better deal?
What aspects would make you consider switching to a classic bank with a branch network?
How often do you make use of the following channels to contact your main bank?
How would you generally assess the current customer-friendliness of the following banking and financial services as a whole?
Have you heard of so-called fintechs before?
Which of these products or services of an alternate provider (i.e. fintechs) are you familiar with?
Which of these statements do you agree with?
In what areas do you think you will see noticeable improvements because of the internet over the coming years?
Have you ever made a cashless payment using your smartphone/tablet computer?
Were you aware that more and more checkout counters support mobile payments via smartphone?
[ ... ] Why have you not made use of mobile payment so far?
[ ... ] What reasons would motivate you to try cashless payments via cell phone in the future?
In general, how appealing do you find the possibility to make payments on the go simply by using your smartphone?
[ ... ] In what situations would you like to be able to make cashless payments via smartphone more often in the future?
[ ... ] What methods of authorizing a payment would you consider to be trustworthy?'
What methods of mobile payment are you familiar with or do you use?
Which provider of payment systems (online/mobile) do you consider to be the most trustworthy?'
Which provider of payment systems (online/mobile) do you consider to be the most innovative?'
Which provider of payment systems (online/mobile) do you consider to be the most user-friendly?'
Up to what maximum amount in British Pound would you make a payment via cell phone?'
Age categories 18 and above (steps of 10)
Age categories 18 and above (rough)
Where do you currently reside?
What is your highest level of education?
What is your current occupation?
Which ethnicity best describes you? Please choose only one.
What is your household's total net income per month on average? That is the amount your household disposes of every month after deduction of pension, unemployment, and health insurance contributions.