Contact
Mon - Fri, 9am - 6pm (EST)
Mon - Fri, 9am - 5pm (SGT)
Mon - Fri, 10:00am - 6:00pm (JST)
Mon - Fri, 9:30am - 5pm (GMT)
Mon - Fri, 9am - 6pm (EST)
The study summarizes the results of four postal customer satisfaction surveys: The Business Service Network Survey for large business customers, The Customer Care Center Survey measures the phone helpline, The Delivery Survey assesses the delivery experience of residential customers and small and medium businesses, and The Point of Sale Survey measures the retail experience at post offices. Altogether, 1.7 million customers were interviewed and the results were integrated into a metric called the Customer Insight Index.
We provide information on industries, companies, consumers, trends, countries, and politics, covering the latest and most important issues in a condensed format.
Mon - Fri, 9am - 6pm (EST)
Mon - Fri, 9am - 5pm (SGT)
Mon - Fri, 10:00am - 6:00pm (JST)
Mon - Fri, 9:30am - 5pm (GMT)
Mon - Fri, 9am - 6pm (EST)