2017 Aspect Agent Experience Survey

The report presents the 2017 Aspect Agent Experience Survey, based on the survey of 1,000 customer service representatives from the United States. The study analyzes attitudes of customer service agents and their opinion regarding the use of chatbots in customer service.
  • Language: English
  • Released: August 2017
Study included in Corporate Account only.
More than 7,500
companies
trust
Statista
Recommended studies and dossiers
Show more
Recent studies and dossiers
You may also be interested in...
Statista is a great source of knowledge, and pretty helpful to manage the daily work.

Christof Baron about Statista CEO, MindShare Germany

Any more questions?

Get in touch with us quickly and easily.
We are happy to help!