Ride-Hailing in the U.S.

Clewlow, Regina R. and Gouri S. Mishra (2017) Disruptive Transportation: The Adoption, Utilization, and Impacts of Ride-Hailing in the United States.

This report presents the findings of a survey that took place from 2014 to 2016 in two phases regarding ride-hailing services in seven major U.S. cities. The study analyzes the results of the second phase from August 2015 to January 2016. The report provides insights on the adoption of ride-hailing services, and analyzes usage trends and travel behavior.

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