2018 Aspect Agent Experience Survey

The report presents the 2018 Aspect Agent Experience Survey, based on the survey of 500 customer service representatives from the United States. The study analyzes attitudes customer service agents have regarding contact management software, workplace priorities and gig economy.
  • Language: English
  • Released: August 2018
Study included in Corporate Account only.
More than 7,500
Recommended studies and dossiers
Show more
Recent studies and dossiers
You may also be interested in...
Statista is a great source of knowledge, and pretty helpful to manage the daily work.

Christof Baron about Statista CEO, MindShare Germany

Any more questions?

Get in touch with us quickly and easily.
We are happy to help!