Customer survey of financial services in UK 2018

Transforming the customer conversation in Financial Services

Accenture's 2018 Financial Services Customer Survey is a part of the series of studies of financial services in the UK. These studies have been conducted since 2008 and provide a comparative overview of the current state of banking services and clients´ satisfaction as well as predictions for the future of the financial services sector in the UK.
  • Language: English
  • Released: May 2018
Study included in Corporate Account only.
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