Information for contact centers' desicion-makers in the United States '11

The report studies the performance, operations, technology, and human resource aspects of U.S. contact center operations. It is the largest and most comprehensive study of all aspects of the contact center industry in the United States.
  • Language: English
  • Released: February 2011
Study included in Corporate Account only.
More than 7,500
companies
trust
Statista
Recommended studies and dossiers
Show more
Recent studies and dossiers
You may also be interested in...
Statista is a great source of knowledge, and pretty helpful to manage the daily work.

Christof Baron about Statista CEO, MindShare Germany

Any more questions?

Get in touch with us quickly and easily.
We are happy to help!