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Improving the Customer Experience While Reducing Operating Costs
This survey consists of 42 unique data points across multiple communication channels. More than 300 companies participated in the survey across a number of industries including, for instance, software, finance, manufacturing, customer goods, retail, customer electronics, entertainment, and more.
We provide information on industries, companies, consumers, trends, countries, and politics, covering the latest and most important issues in a condensed format.
Mon - Fri, 9am - 6pm (EST)
Mon - Fri, 9am - 5pm (SGT)
Mon - Fri, 10:00am - 6:00pm (JST)
Mon - Fri, 9:30am - 5pm (GMT)
Mon - Fri, 9am - 6pm (EST)