Retail Banking: Barclays Brand Report 2019

Statista Global Consumer Survey

Retail Banking: Barclays Brand Report 2019 With a 16% share of customers, Barclays ranks as the first most used bank by onliners in Great Britain. Barclays has below average customer satisfaction and below average customer loyalty​ and their customers are less likely to process banking matters online than average users.

Find out more with the ''Retail Banking: Barclays Brand Report''.

Topics include
  • Competitive landscape
  • Customer profile
  • Customer journey

Barclays plc is a British multinational investment bank and financial services company based in London, United Kingdom. It has approximately 79,900 employees, 4,750 retail financial centers, and approximately 3,607 automated teller machines.

The exclusive ''Barclays Brand Report'' is based on results of the Statista Global Consumer Survey 2019.

  • Language: English
  • Released: November 2019
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