Retail Banking: ING Brand Report 2019

Statista Global Consumer Survey

Retail Banking: ING Brand Report 2019 With a 6% share of customers, ING ranks as the sixth most used bank by onliners in Germany. They have an above average customer satisfaction and above average customer loyalty​ and their customers are less likely to process banking matters at a branch than average users.

Find out more with the ''Retail Banking: ING Brand Report'' covering the markets Austria, Germany, Italy, Netherlands, Poland and Spain.

Topics include
  • Competitive landscape
  • Customer profile
  • Customer journey

The ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam, Netherlands. It has approximately 54,302 employees and serves clients in more than 40 countries.

The exclusive ''ING Brand Report'' is based on results of the Statista Global Consumer Survey 2019.

  • Language: English
  • Released: November 2019
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