Retail Banking: Santander Brand Report 2019

Statista Global Consumer Survey

Retail Banking: Santander Brand Report 2019 With a 12% share of customers, Santander ranks as the third most used bank by onliners in Spain. They have a below average customer satisfaction but above average customer loyalty​ and their customers are more likely to process banking matters at a branch than average users.

Find out more with the ''Retail Banking: Santander Brand Report'' covering the markets Mexico, Poland, Spain and UK.

Topics include
  • Competitive landscape
  • Customer profile
  • Customer journey
DescriptionContent

Banco Santander, S.A. is a Spanish multinational commercial bank and financial services company based in Santander, Spain. It has approximately 202,713 employees and 14,392 retail financial centers.
The British subsidiary Santander UK plc is based in London, United Kingdom. It has approximately 19,992 employees and 800 retail financial centers.

The exclusive ''Santander Brand Report'' is based on results of the Statista Global Consumer Survey 2019.

  • Language: English
  • Released: November 2019
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