Digital services in Poland

Digital services in Poland
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Statista Dossier on the digital services market in Poland

This dossier provides an overview of Poland's e-services market regarding the impact of digital transformation on the Polish economy, which gained momentum during the COVID-19 pandemic. It presents key market data and delivers information on the Polish Internet's most popular services, focusing on digital payments and healthcare, mobility and food delivery, online education, remote working, and Over-The-Top services.

Table of contents

    • Internet user penetration in Poland 2014-2022

    • Digital services used by Poles 2022

    • DESI Index Poland 2017-2022

    • Digital skills in Poland compared to the European Union 2022

    • Digital infrastructure in Poland compared to the European Union 2022

    • Digital business transformation in Poland compared to the European Union 2021

    • Digitalization of public administration in Poland compared to the European Union 2022

    • Number of digital services users in Poland 2022, by service type

    • Value of digital services market in Poland 2022, by service type

    • Share of employees working remotely and in hybrid mode in Poland 2021-2022

    • Share of remote work among hybrid workers in Poland 2021-2022

    • Preference for remote and in-office work in Poland 2021, by gender

    • Preference for remote and in-office work in Poland 2021, by age

    • Most popular days for office work among hybrid employees in Poland 2021

    • Share of people working remotely from home in Poland 2020-2022

    • Share of individuals participating in online courses in Poland 2017-2022

    • Use of the internet for educational purposes in Poland 2022, by type

    • Reasons for online learning in Poland 2022

    • Forms of remote lessons in Poland 2022

    • E-learning tools used in remote learning in Poland 2022

    • Share of children who declared remote learning in Poland 2022, by age

    • Lessons in which teachers use the internet in Poland 2022

    • Most common problems with online learning in Poland 2021

    • Share of people engaging in online learning in Poland 2015-2022

    • Most popular free online education mobile apps in Poland 2023, by downloads

    • Value of the online food delivery market in Poland 2019-2027

    • Revenue of the online food delivery industry in Poland 2018-2027

    • Takeaway food channels in Poland 2022, by market share

    • Number of users of online food delivery in Poland 2018-2027

    • Online food delivery users in Poland 2021, by gender

    • Characteristics of online food delivery users in Poland 2022

    • Most popular food delivery apps in Poland 2022

    • Most popular online grocery stores in Poland 2021-2022, by brand awareness

    • Online retail users in Poland 2017-2027

    • E-commerce revenue in Poland 2017-2027

    • Total amount spent in consumer ecommerce categories in Poland 2021-2022

    • Share of online shoppers in Poland 2022, by type of product

    • Frequency of shopping online in Poland 2018-2022

    • Purchases made with mobile devices in Poland 2022, by category

    • Most popular e-commerce platforms in Poland 2022

    • Most popular foreign shopping platforms in Poland 2022

    • Type of solutions used by entities in Poland 2022

    • Type of e-services made available to patients by healthcare entities in Poland 2022

    • Share of people using telemedicine service in Poland 2022

    • Preferred types of medical services used in telemedicine in Poland 2022

    • Use of devices during telemedicine visits in Poland 2022

    • Internet users seeking health information online in Poland 2011-2022

    • Use of the internet to obtain e-health information in Poland 2022, by type

    • Electronic sick leaves and medical referrals issued in Poland 2022

    • Most popular online pharmacies in Poland 2021-2022, by brand awareness

    • Use of digitally enabled payment services by end consumers in Poland 2022

    • Share of people using online banking in Poland 2016-2022

    • FinTech user volume in Poland 2017-2026, by segment

    • FinTech transaction value in Poland 2017-2026, by segment

    • Digital Payments user volume forecast in Poland 2017-2026, by segment

    • Digital payments transaction value forecast in Poland 2017-2026, by segment

    • Most recognizable cashless payment brands in Poland 2022

    • Digital music market revenue in Poland 2017-2027, by segment

    • E-publishing market revenue in Poland 2017-2027, by segment

    • Video game market revenue in Poland 2017-2027, by segment

    • Revenue of the video-on-demand industry in Poland 2018-2027

    • Ad spending of the digital video advertising industry in Poland 2018-2027

    • Over-the-top services use in Poland 2022

    • Most downloaded music streaming apps in Poland 2023

    • Most downloaded VOD apps in Poland 2023

    • Number of users of Profil Zaufany (eGO) in Poland 2016-2022

    • E-government services usage in Poland 2022, by purpose

    • Public administration units providing online access to data in Poland 2021

    • Public administration units providing e-services applications in Poland 2018-2021

    • E-services provided by public administration units in Poland 2019-2021, by type

    • Public administration units using ePUAP in Poland 2018-2021

    • Public administration enabling online voting or consultations in Poland 2019-2021

    • Number of PIT returns filed online in Poland 2019-2022

    • Method of filing the annual PIT tax return in Poland 2023, by channel

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