Satellite broadband quality in 2012

This study investigates the Quality of Experience (QoE), which is a subjective measure, of satellite broadband by placing a number of volunteers in front of representative test systems to compare their performance. The subjective testing is carried out using industry-standard methodologies and analysis techniques involving a wide range of demographic profiles, including underlying statistical tests for bias, significance and secondary effects. This study controls each of the experiments so that they are consistent and repeatable for each volunteer whilst still capturing the fundamental properties of a number of everyday online activates. Finally the study report concludes by extracting the key messages of the QoE assessment along with the consequences and next steps for Ofcom.