E-commerce returns in the United States - statistics & facts

Key insights

Global reverse logistics market size
664.9bn USD
Cost of online retail returns in the U.S.
248bn USD
In-store returns originating as online purchase
49.7%

Editor’s Picks Current statistics on this topic

Further recommended statistics

Overview

Company return policies

Preferences and methods

Consumer behavior

Bracketing

Returns experience

Contact

Get in touch with us. We are happy to help.
Statista Locations
Contact Meredith Alda
Meredith Alda
Sales Manager– Contact (United States)

Mon - Fri, 9am - 6pm (EST)

Contact Yolanda Mega
Yolanda Mega
Operations Manager– Contact (Asia)

Mon - Fri, 9am - 5pm (SGT)

Contact Kisara Mizuno
Kisara Mizuno
Senior Business Development Manager– Contact (Asia)

Mon - Fri, 10:00am - 6:00pm (JST)

Contact Lodovica Biagi
Lodovica Biagi
Director of Operations– Contact (Europe)

Mon - Fri, 9:30am - 5pm (GMT)

Contact Carolina Dulin
Carolina Dulin
Group Director - LATAM– Contact (Latin America)

Mon - Fri, 9am - 6pm (EST)