Commercial cleaning services industry in the U.S. - Statistics & Facts

As of May 2017, there were over 3.25 million people working in the cleaning services industry in the United States. Janitors and cleaners (not including maids and housekeeping cleaners) made up the largest portion of employees in this industry and earned a mean annual wage of 27,900 U.S. dollars. Janitors and cleaners are largely employed within the services to buildings and dwellings industry and in elementary and secondary schools. In 2018, the revenue of janitorial services in the U.S. reached 61 billion U.S. dollars.

Regarding the products used to carry out tasks in the commercial cleaning industry, a third of cleaning operations managers cited product versatility as an indicator of good value. In 2014, the top selling product category for sanitary supply distributors was paper and plastic products followed by chemicals and accessories.

Over three quarters of industry managers agreed that business in their sector would improve in the 12 months from May 2015. For many of them, the main focus of their business was to keep their customers satisfied. Perhaps it is customer satisfaction that helps Jani-King to become the leading commercial cleaning franchise worldwide year after year. Jani-King was founded by a university student in Oklahoma in 1969 and now has nine thousand units across the world.



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