Raphael Bohne
Research expert covering professional services
Detailed statistics
Global market size of outsourced services 2000-2019
Detailed statistics
Global outsourcing industry revenue by service type 2010-2019
Detailed statistics
Global outsourcing industry revenue by region 2010-2019
Global market size of outsourced services 2000-2019
Global market size of outsourced services from 2000 to 2019 (in billion U.S. dollars)
Global outsourcing industry revenue by service type 2010-2019
Global outsourcing industry revenue from 2010 to 2019, by service type (in billion U.S. dollars)
Total contract value of the business process outsourcing market worldwide 2000-2019
Total contract value of the business process outsourcing (BPO) market worldwide from 2000 to 2019 (in billion U.S. dollars)
Contract value of the information technology outsourcing market worldwide 2000-2019
Total contract value of the information technology outsourcing (ITO) market worldwide from 2000 to 2019 (in billion U.S. dollars)
Size of global outsourced customer experience market 2015-2020*
Global revenue of outsourced customer experience market from 2015 to 2020* (in billion U.S. dollars)
Number of transactions in the global outsourcing market by quarter 2017-2021
Number of transactions in the global outsourcing market from 2nd quarter 2017 to 2nd quarter 2021
Share of transactions in the global outsourcing market by type Q3 2018-Q2 2020
Share of transactions in the global outsourcing market from 3rd quarter 2018 to 4th quarter 2020, by type
Global outsourcing industry revenue by region 2010-2019
Global outsourcing industry revenue from 2010 to 2019, by region (in billion U.S. dollars)
Total contract value of the outsourcing market in the Americas 2000-2019
Total contract value (TCV) of the outsourcing market in the Americas from 2000 to 2019 (in billion U.S. dollars)*
Global outsourced customer experience market: breakdown by region 2017
Breakdown of the global outsourced customer experience market in 2017, by region
The outsourced facility management market share by region 2020
Share of the outsourced facility management market worldwide as of 2020, by region
Leading countries in offshore business services worldwide 2021
Leading countries in offshore business services worldwide in 2021
Most financially attractive countries for business services offshoring 2021
Most financially attractive countries for business services offshoring worldwide in 2021
Revenue of the leading companies in the global BPO market 2018
Leading vendors in the global BPO market in 2018, by revenue (in million U.S. dollars)
Revenue of the leading outsourced customer experience service providers 2018
Leading companies in the outsourced customer experience market in 2018, by revenue (in million U.S. dollars)
Revenue by business segment of Teleperformance 2018-2023
Revenue of Teleperformance from 2018 to 2023, by business segment (in million euros)
Revenue of Tata Consultancy Services Limited worldwide 2005-2024
Revenue of Tata Consultancy Services Limited worldwide from 2005/06 to 2023/24 (in trillion Indian rupees)
Tata Consultancy Services revenue share, by industry vertical 2017-2024
Tata Consultancy Services (TCS) revenue share from 2017/18 to 2023/24, by industry vertical
Revenue of Accenture plc worldwide from 2009 to 2024
Revenue of Accenture plc worldwide from 2009 to 2024 (in billion U.S. dollars)
Revenue of Accenture plc worldwide by business line 2010-2024
Revenue of Accenture plc worldwide from 2010 to 2024, by business line (in billion U.S. dollars)
FIS revenue 2018-2022, by segment
Revenue generated by Fidelity National Information Services (FIS) from 2018 to 2022, by segment (in million U.S. dollars)
Revenue of Kelly Services worldwide 2007-2023
Revenue of Kelly Services worldwide from 2007 to 2023 (in billion U.S. dollars)
Outsourcing and managed services usage plans worldwide by function 2019
Outsourcing and managed services usage plans worldwide in 2019, by function
Major tasks facility managers outsource or utilize in-house staff in U.S. 2024
Major tasks facility managers outsource or utilize in-house staff in the United States 2024
Most outsourced services in global transportation and logistics industry 2021
Most frequently outsourced services by 3PL users worldwide in July 2021
Outsourcing of payroll by organization size worldwide by size 2019
Share of organizations worldwide who outsource their payroll functions from in 2019, by organization size
HR shared services resourcing outsourcing by organizations worldwide 2019
Share of organizations worldwide who outsource their human resources shared services in 2019, by extent of outsourcing and organization size
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