Wendy's - Statistics & Facts

Wendy’s is an international quick service restaurant chain headquartered in Ohio, United States. In 2008, Wendy’s merged with Triarc, the parent company of Arby’s, to form The Wendy’s Company – it is ranked among the leading quick service restaurants worldwide. Like many other restaurant chains within the quick service burger category, Wendy’s menu centers on the classic burger and fries combination. Other offerings include chicken sandwiches, salads and a breakfast menu.

Founded in the United States in 1969, Wendy’s now has over 6,500 quick service restaurants worldwide. In recent years, the number of company-owned properties decreased from 1,417 in 2011 to 337 in 2017. The majority of Wendy’s establishments are located in the U.S., which is home to almost six thousand Wendy’s restaurants. In 2017, Indonesia had the most Wendy's restaurants outside the United States and Canada, with 83 in total.

A recent survey noted that in the United States, almost 50 million consumers visit Wendy’s restaurants each month. This is shown in the company’s reported total revenue of around 1.22 billion U.S. dollars. The chain received an American Customer Satisfaction Index score of 76 out of 100, which was below the limited service restaurant average of 79, but above market leader McDonald's score of 69.

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