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Verizon Communications - statistics & facts

Verizon Communications is a broadband and telecommunications operator headquartered in New York. It is one of the three largest telecommunications operators in the United States, alongside AT&T Inc. and T-Mobile US, generating around 134 billion U.S. dollars in annual revenue in 2021. Verizon Communications employs approximately 118,400 people and provides a range of communications, information, and entertainment products and services to consumers, businesses, and government agencies, both in the U.S. wireless and wireline markets.

Verizon: service to millions

The company has a retail customer base of approximately 143 million subscribers in 2021. Verizon's average monthly churn rate is around one percent as of 2021. Verizon does not report average revenue per user, choosing to focus instead on the metric of average revenue per account, which has declined over the past few years from almost 160 U.S. dollars in 2014 to 122 U.S. dollars in 2021. In the wireless segment, AT&T and Verizon continue to tussle for the top position. Similarly, in the wireline market, AT&T and Verizon hold the top spots, while CenturyLink holds the third-largest market share. This success contributes to Verizon being considered the most valuable telecom brand globally.

Positioning for 5G

The company has two strategic business units: Verizon Consumer Group and Verizon Business Group, which provide wireless and wireline services and products to retail customers and business/government customers, respectively. This is Verizon's effort to ensure the delivery of new best-in-class customer experiences and to be better positioned to meet the growth opportunities in the 5G era.

Interesting statistics

In the following 5 chapters, you will quickly find the 29 most important statistics relating to "Verizon Communications".


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