NatWest Group is a British state-owned bank with headquarters in Edinburgh, Scotland. NatWest Group operated under the name the Royal Bank of Scotland (RBS) until 2020, but rebranded as most of their business was run under that name. It was also the bank’s business division with the
of the two throughout the years. NatWest - or RBS as it was called then - was badly affected by the global recession in 2008, and their
declined overall since. However, the bank still holds its position as the 4th
in terms of total assets.
Main activities of NatWest Group
NatWest Group provides several different services and consists of several brands: retail and commercial banking is provided under the brands NatWest, Royal Bank of Scotland, and Ulster Bank; private banking by the brands Coutts, Child & Co., and Drummonds; and investment banking by the brand NatWest Markets (just to name a few). Retail banking and commercial banking are the group’s
largest segments, accounting for most of the
group’s total income. Geographically, the group operates in other European countries, the United States, and in Asia Pacific. Most of
NatWest Group’s revenue, however, is generated in the home country.
Main competitors
There are four
major domestic banks in the United Kingdom in addition to NatWest - HSBC, Lloyds, Barclays and Standard Chartered -, of which HSBC is undeniably the largest. These banks are the largest when it comes to most financial measures, such as market capitalization, total assets, and revenues. However, while they also have some of the highest customer numbers, they are facing competition from the more newly founded digital banks like
Starling and
Monzo. These online challengers saw
high ratios of customers gained in recent years, while the large and more traditional banks saw rather high ratios of lost customers.
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