The Royal Bank of Scotland - Statistics & Facts

The history of The Royal Bank of Scotland Group can be traced back to 1707 in Edinburgh, to the Society of the Subscribed Equivalent Debt, founded by investors in the failed Company of Scotland Trading to Africa and the Indies. In 1724, this society became the Equivalent Company and went into banking. The British government chartered them in 1727 as the new bank, since the old bank, the Bank of Scotland, was suspected of connections with Jacobites. Thus, one of the main subsidiaries of The Royal Bank of Scotland Group - Royal Bank of Scotland (RBS) - was born.

The Royal Bank of Scotland Group is headquartered in Edinburgh and in addition to RBS, consists of other subsidiary banks, such as NatWest, as well as UlsterBank and Coutts. In 2019, it was reported to be one of the most valuable banks in Europe in terms of total assets, and was also one of the largest with regards to market capitalization on the European market.

The total asset value of The Royal Bank of Scotland decreased over time, from approximately 2.4 trillion British pounds in 2008, before the global recession, to nearly 723 billion British pounds as of 2019. In a similar fashion, the number of employees was reduced, from over 226 thousand in 2007, before the financial crisis, down to 161 thousand in 2009 and to 62.9 thousand in 2019. The bank recorded two consecutive years of loss after reporting profits in 2014 - the bank reported over four billion British pounds in losses (the figure for pre-tax operating profit or loss), however, it recorded a profit of 4.2 billion British pounds in 2019. The total value of bank customer deposits increased from 2015 to 2017 before plateauing to approximately 390 billion British pounds by the end of 2019.

NatWest, the subsidiary of The Royal Bank of Scotland Group, was one of the most popular British banks on Facebook as of May 2020, having amassed over 362 thousand followers. Overall, customers of The Royal Bank of Scotland Group preferred online banking (72 percent of respondents) to other means of communicating with the bank, such as going to the branch in person (49 percent) or a telephone conversation (29 percent).

Interesting statistics

In the following 4 chapters, you will quickly find the 27 most important statistics relating to "The Royal Bank of Scotland ".

The Royal Bank of Scotland Group

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Important key figures

The most important key figures provide you with a compact summary of the topic of "The Royal Bank of Scotland " and take you straight to the corresponding statistics.

Customer loans and deposits

Employees & staff expenses

Customer satisfaction and banking methods


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