
Characteristics of the telecommunications market in Poland
In 2022, the value of the telecommunication market in Poland amounted to nearly 41 billion zloty. The penetration in households with fixed-line internet services was 63.2 percent. The market value of fixed internet access increased by ca. ten percent compared to 2021. As in the previous year, the largest number of customers used fiber-to-the-home (FFTH) networks, closely followed by users of services with dedicated TVK access devices. The number of lines with the highest throughput has continued to grow steadily for several years - the share of lines equal to or above 100 Mb/s reaches nearly 70 percent.Revenue from mobile telephony services increased in 2022. The total revenues of all operators were 7.6 percent higher than in the previous year. Despite a decline in sector value, it continued to be a significant area of telecommunication activity. The mobile telephony segment generated over 14 billion zloty in revenue and was the most popular communication service for both individuals and companies.
Telecommunications network and services in Poland
However, the value of the market and the number of fixed telephony users is decreasing year-on-year. In 2022, the revenues of fixed telephony operators decreased by 13 percent compared to the previous year. Over the last few years, the stationary telephony market has systematically decreased traffic volume. The total duration of fixed-line calls amounted to approx. 3.9 billion minutes. The number of minutes per subscriber declined with a decrease in call duration. Nevertheless, data transmission in mobile networks has been the most dynamically developing service over the last few years, with a total of 7200 PB of data sent via mobile telephony.Recently, users have been increasingly interested in Voice over Internet Protocol (VoIP) telephony services. The growth in the number of service users has translated into an increase in the value of the VoIP market by 88 percent since 2016. The number of VoIP telephony users amounted to 2.9 million in 2022, a record result considering the previous years.
Nowadays, the development of telecommunication networks is carried out mainly by increasing fiber node length. For several years now, Poland has been intensively expanding its access networks. In 2021, the length of fiber optic networks amounted to 421 kilometers. This type of network enabled or improved such activities as watching films, making audio/video online calls, or listening to music online.