Telecommunication industry in Poland - Statistics & Facts

The key factor in building an information society is connecting telecommunication systems with advanced information technology. Therefore, the rapid development of new technology poses new challenges for telecommunications in Poland.

In 2018, the value of the telecommunications market in Poland amounted to 39.2 billion zlotych. The penetration in households with broadband Internet services was 105 percent. The value of the market for Internet access services increased by ca. 15 percent, compared to 2017. As in the previous year, the largest number of customers used services with dedicated 2G/3G/4G mobile access devices, such as modems, cards, or keys. The number of lines with the highest throughput has continued to grow steadily for several years - the share of lines equal to or above 100 Mb/s reaches about 43 percent.

Revenue from mobile telephony services decreased in 2018. The total revenues of all operators were eight percent lower than in the previous year. Despite a decline in sector value, it continued to be a significant area of telecommunication activity. The mobile telephony segment generated over 35 percent of revenue on the entire telecommunications market in Poland and was the most popular communication service for both individuals and companies.

However, the value of the market and the number of fixed telephony users is decreasing year-on-year. In 2018, the revenues of fixed telephony operators decreased by approximately 16 percent compared to the previous year. Over the last six years, the stationary telephony market has recorded a systematic decrease in the volume of traffic. The total duration of fixed-line calls amounted to approx. 5.4 billion minutes. The number of minutes per subscriber declined with a decrease in call duration. Nevertheless, data transmission in mobile networks has been the most dynamically developing service over the last few years, with a total of 3098 PB of data sent via mobile telephony.

Recently, there has been an increased interest in VoIP telephony services among users. The growth in the number of subscribers extended the duration of outgoing calls by 28 percent. The number of VoIP telephony users amounted to 2.49 million in 2018, which was a record result, considering the previous four years.

Nowadays, the development of telecommunication networks is carried out mainly by increasing fiber node length. For several years now, Poland has been intensively expanding its access networks. In 2018, the share of fibre optic infrastructure amounted to over 90 percent. This type of network enabled or improved such activities as watching films, making audio/video online calls, or listening to music online.

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Telecommunication industry in Poland

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Fixed-line telephony

Fixed-line internet

Broadband internet

Fibre-optic networks

VoIP and telecommunication bundles

Mobile market


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