Virtual Assistant Technology in the U.S. - Statistics & Facts
In times of limitless technological innovations, emerging tech such as the Internet of Things (IoT) has taken many forms and shapes. The IoT is made up of devices connected together with automated systems and is increasingly associated with objects that can “talk to each other”. A virtual assistant, or an intelligent personal assistant (IPA) is a software agent that performs tasks or services for a consumer based on their commands.
Run on various devices, from smart speakers to smartphones and wearables, virtual assistants are one of the main use cases of voice technology, whose market size is expected to hit 27 billion U.S. dollars globally by 2025. Virtual assistants have already been widely used given the ubiquity of smartphones and the increasing popularity of smart speakers: there were nearly 112 million voice assistant users in the United States in 2019.
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