However, Macy’s fame and status have not been able to entirely protect it from the problematic retail conditions that have faced department stores over the past years. Department store sales in the United States have been steadily falling since the start of the millenium and reached new lows during 2020 when the impact of the coronavirus (COVID-19) pandemic meant that many stores had to close temporarily. While several department store chains had to file for bankruptcy, Macy’s survived this challenging time, though not unscathed, and looked to rebuild in 2021.
Macy's - statistics and facts
However, Macy’s fame and status have not been able to entirely protect it from the problematic retail conditions that have faced department stores over the past years. Department store sales in the United States have been steadily falling since the start of the millenium and reached new lows during 2020 when the impact of the coronavirus (COVID-19) pandemic meant that many stores had to close temporarily. While several department store chains had to file for bankruptcy, Macy’s survived this challenging time, though not unscathed, and looked to rebuild in 2021.
Key insights
- U.S. department store sales in 2021
- 133.49bn USD

Detailed statistics
United States: department store sales 1992-2021
- Estimated number of department stores in the U.S.
- 5,977

Detailed statistics
United States: number of department stores 2015-2025
- Macy's net sales in 2021
- 24.5bn USD

Detailed statistics
Macy's: net sales worldwide 2005-2021
Editor’s Picks Current statistics on this topic
Current statistics on this topic
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Market overview
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- Premium Statistic World: department stores market size 2021-2026
- Premium Statistic United States: department store sales 1992-2021
- Premium Statistic United States: department store monthly sales 2017-2022
- Premium Statistic United States: number of department stores 2015-2025
- Premium Statistic World: sales of the leading department store companies 2021
Market overview
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Premium Statistic
World: department stores market size 2021-2026
World: department stores market size 2021-2026
Forecast size of the department store and other general merchandise stores market worldwide from 2021 to 2026 (in billion U.S. dollars)
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Premium Statistic
United States: department store sales 1992-2021
United States: department store sales 1992-2021
Department store sales in the United States from 1992 to 2021 (in billion U.S. dollars)
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Premium Statistic
United States: department store monthly sales 2017-2022
United States: department store monthly sales 2017-2022
Monthly retail sales of department stores in the United States from 2017 to 2022 (in million U.S. dollars)
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Premium Statistic
United States: number of department stores 2015-2025
United States: number of department stores 2015-2025
Number of department stores in the United States from 2015 to 2025
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Premium Statistic
World: sales of the leading department store companies 2021
World: sales of the leading department store companies 2021
Sales of the leading department store companies worldwide in 2021/22 (in billion U.S. dollars)
Macy's financial performance
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- Basic Statistic Macy's: net sales worldwide 2005-2021
- Basic Statistic Macy's: net sales worldwide 2017-2021, by merchandise department
- Basic Statistic Macy's: sales share by merchandise department 2021
- Basic Statistic Macy's: gross profit worldwide 2015-2021
- Basic Statistic Macy's: net income worldwide 2015-2021
Macy's financial performance
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Basic Statistic
Macy's: net sales worldwide 2005-2021
Macy's: net sales worldwide 2005-2021
Net sales of Macy's Inc. worldwide from 2005 to 2021 (in million U.S. dollars)
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Basic Statistic
Macy's: net sales worldwide 2017-2021, by merchandise department
Macy's: net sales worldwide 2017-2021, by merchandise department
Net sales of Macy's Inc. worldwide from 2017 to 2021, by product category (in million U.S. dollars)
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Basic Statistic
Macy's: sales share by merchandise department 2021
Macy's: sales share by merchandise department 2021
Sales share of Macy's Inc. worldwide in 2021, by merchandise department
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Basic Statistic
Macy's: gross profit worldwide 2015-2021
Macy's: gross profit worldwide 2015-2021
Gross profit of Macy's Inc. worldwide from 2015 to 2021 (in million U.S. dollars)
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Basic Statistic
Macy's: net income worldwide 2015-2021
Macy's: net income worldwide 2015-2021
Net income of Macy's Inc. worldwide from 2015 to 2021 (in million U.S. dollars)
Key figures of Macy's
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Basic Statistic
Macy's: number of stores globally 2015-2021, by brand
Macy's: number of stores globally 2015-2021, by brand
Number of Macy's Inc. stores worldwide from 2015 to 2021 by brand
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Premium Statistic
United States: number of Macy's stores 2022, by region
United States: number of Macy's stores 2022, by region
Number of Macy's Inc stores in the United States as of April 2022, by region
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Basic Statistic
Macy's: number of employees worldwide 2010-2021
Macy's: number of employees worldwide 2010-2021
Number of employees of Macy's Inc. worldwide from 2010 to 2021
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Basic Statistic
Macy's: advertising spending 2014-2021
Macy's: advertising spending 2014-2021
Macy's Inc. advertising spending worldwide in the fiscal years from 2014 to 2021 (in billion U.S. dollars)
Competitors
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- Premium Statistic United States: leading department stores 2021, by number of stores
- Premium Statistic United States: sales per store of top department stores 2021
- Premium Statistic United States: sales per square foot department stores 2021
- Premium Statistic United States: e-commerce sales of U.S. department stores 2020
- Premium Statistic United States: Top 10 Fashion online stores
- Basic Statistic Global net sales of Nordstrom from 2011 to 2021
- Premium Statistic Kohl's: net sales 2010-2021
- Basic Statistic Dillard's: global net sales 2012-2021
Competitors
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Premium Statistic
United States: leading department stores 2021, by number of stores
United States: leading department stores 2021, by number of stores
Leading department stores in the United States in 2021, by total number of stores
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Premium Statistic
United States: sales per store of top department stores 2021
United States: sales per store of top department stores 2021
Average sales per store of selected department stores in the United States in 2021 (in million U.S. dollars)
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Premium Statistic
United States: sales per square foot department stores 2021
United States: sales per square foot department stores 2021
Sales value per square foot of selected department store retailers in the United States in 2021 (in U.S. dollars)
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Premium Statistic
United States: e-commerce sales of U.S. department stores 2020
United States: e-commerce sales of U.S. department stores 2020
E-commerce sales of selected department stores in the United States in 2020 (in million U.S. dollars)
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Premium Statistic
United States: Top 10 Fashion online stores
United States: Top 10 Fashion online stores
Top online stores in the Fashion segment in the U.S. in 2021, by e-commerce net sales (in million U.S. dollar)
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Basic Statistic
Global net sales of Nordstrom from 2011 to 2021
Global net sales of Nordstrom from 2011 to 2021
Net sales of Nordstrom worldwide from 2011 to 2021 (in million U.S. dollars)
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Premium Statistic
Kohl's: net sales 2010-2021
Kohl's: net sales 2010-2021
Net sales of Kohl's Corporation from 2010 to 2021 (in million U.S. dollars)
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Basic Statistic
Dillard's: global net sales 2012-2021
Dillard's: global net sales 2012-2021
Net sales of Dillard's worldwide from 2012 to 2021 (in million U.S. dollars)
Consumer behavior
4
- Premium Statistic Online purchases by brand in the U.S. 2022
- Premium Statistic Leading department stores in the U.S. Q1 2022, by consumer loyalty score
- Premium Statistic United States: consumer satisfaction selected department and discount stores 2021
- Premium Statistic Average spend on department store gift cards in the United States 2021
Consumer behavior
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Premium Statistic
Online purchases by brand in the U.S. 2022
Online purchases by brand in the U.S. 2022
Online purchases by brand in the U.S. in 2022
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Premium Statistic
Leading department stores in the U.S. Q1 2022, by consumer loyalty score
Leading department stores in the U.S. Q1 2022, by consumer loyalty score
Department store retailers with the highest consumer loyalty score in the United States in the 1st quarter of 2022
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Premium Statistic
United States: consumer satisfaction selected department and discount stores 2021
United States: consumer satisfaction selected department and discount stores 2021
Consumer satisfaction in selected department and discount stores in the United States in 2021 (index score)
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Premium Statistic
Average spend on department store gift cards in the United States 2021
Average spend on department store gift cards in the United States 2021
Average spend on department store gift cards among consumers in the United States in 2021, by brand (in U.S. dollars)
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