This statistic shows the share share of call centers which agree or disagree with statements about how the use of hosted/cloud technologies affected their call centers worldwide in 2016. During the survey, 86.5 percent of respondents agreed that the use of hosted or cloud technologies improved flexibility.
How has the use of hosted/cloud technologies affected your contact center?
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Other statistics that may interest you Cloud computing in Italy
Overview
6
- Basic Statistic Turnover of the ICT services sector in Italy 2012-2021
- Basic Statistic Market size of the digital sector in Italy 2020-2026, by branch
- Premium Statistic Digital enabler market revenue in Italy 2018-2026, by business area
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- Premium Statistic Cloud services market size in Italy 2015-2022
- Premium Statistic Number of data centers in Italy 2023
Segments
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- Premium Statistic Cloud computing market size in Italy 2018-2026, by model
- Premium Statistic Cloud computing market growth in Italy 2018-2026, by model
- Premium Statistic Cloud computing market revenue in Italy 2016-2023, by type of organization
- Premium Statistic Cloud computing market growth in Italy 2018-2023, by type of organization
- Premium Statistic Cloud computing market size in Italy 2022, by service model
- Premium Statistic Cloud computing market share in Italy 2022, by service model
- Premium Statistic Cloud computing market growth in Italy 2019-2021, by service model
- Premium Statistic Cloud computing market size in Italy 2018-2026, by sector
Implementation and spending
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- Premium Statistic Share of companies adopting cloud computing services in Italy 2020
- Premium Statistic Companies implementing cloud computing projects in Italy 2021
- Premium Statistic Companies implementing cloud computing solutions in Italy 2021
- Premium Statistic Italy: cloud spending per company in mining and quarrying industry 2018-2024
- Premium Statistic Italy: cloud spending per company in manufacturing industry 2018-2024
- Premium Statistic Italy: cloud spending per company in utilities industry 2018-2024
Firm consumption
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- Premium Statistic Share of computer & electronics firms using cloud computing in Italy 2020, by service
- Premium Statistic Share of telecommunication firms using cloud computing in Italy 2020, by service
- Premium Statistic Share of IT firms using cloud computing in Italy 2020, by service
- Premium Statistic Share of electrical equipment and machinery firms using cloud computing in Italy 2020
- Premium Statistic Food, beverage, and tobacco firms using cloud computing in Italy 2020, by service
- Premium Statistic Fabricated metal products firms using cloud computing in Italy 2020, by service
- Premium Statistic Share of firms utilities companies using cloud computing in Italy 2020, by type
- Premium Statistic Share of textiles and apparel firms using cloud computing in Italy 2020, by service
Special focus: Cloud security
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- Premium Statistic Most relevant requirements of cloud security in Italy 2022
- Premium Statistic Main cloud security problems in Italian companies 2022
- Premium Statistic Vulnerability and security threats in the use of cloud computing in Italy 2020
- Premium Statistic Cyberattacks to cloud ICT systems in Italy 2022, by type
- Premium Statistic Zero Trust implementation in companies in Italy 2022, by deployment status
Further related statistics
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Dimension Data. (June 17, 2016). How has the use of hosted/cloud technologies affected your contact center? [Graph]. In Statista. Retrieved June 14, 2024, from https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data. "How has the use of hosted/cloud technologies affected your contact center? ." Chart. June 17, 2016. Statista. Accessed June 14, 2024. https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data. (2016). How has the use of hosted/cloud technologies affected your contact center? . Statista. Statista Inc.. Accessed: June 14, 2024. https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data. "How Has The Use of Hosted/Cloud Technologies Affected Your Contact Center? ." Statista, Statista Inc., 17 Jun 2016, https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/
Dimension Data, How has the use of hosted/cloud technologies affected your contact center? Statista, https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/ (last visited June 14, 2024)
How has the use of hosted/cloud technologies affected your contact center? [Graph], Dimension Data, June 17, 2016. [Online]. Available: https://www.statista.com/statistics/587744/impact-of-hosted-cloud-technologies-on-contact-centers/