online retailer and auction site was 81 out of 100 index points.
According to the American Customer Satisfaction Index (ACSI) score of customer satisfaction, eBay has retained a relatively consistent customer satisfaction score from 2000 to 2023. In 2023, the customer satisfaction score with the U.S. customer satisfaction with eBay Inc. from 2000 to 2023 (index score)
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Other statistics that may interest you eBay Inc.
Overview
7
- Basic Statistic Leading large cap e-commerce companies worldwide 2023, by market cap
- Basic Statistic Biggest online retailers in the U.S. 2023, by market share
- Premium Statistic Leading U.S. online marketplaces 2022, by GMV
- Premium Statistic Leading e-commerce and shopping websites worldwide 2023, based on visit share
- Premium Statistic Leading online marketplaces worldwide 2023, by monthly visits
- Premium Statistic Select e-commerce marketplace operating margins globally 2022
- Basic Statistic Merchants where global shoppers made their latest cross-border purchase 2023
Financials
6
- Basic Statistic eBay: annual net revenue 2013-2023
- Basic Statistic eBay: quarterly net revenue 2014-2023
- Premium Statistic eBay: annual net revenue 2013-2023, by region
- Premium Statistic eBay: annual net income 2004-2022
- Basic Statistic eBay: gross merchandise volume 2007-2022
- Basic Statistic eBay: quarterly gross merchandise volume 2014-2023
Buyers and sellers
6
- Premium Statistic eBay: quarterly active buyers worldwide 2010-2023
- Basic Statistic eBay: sellers with the most feedback worldwide 2023
- Premium Statistic ACSI - eBay customer satisfaction in the U.S. 2000-2023
- Premium Statistic Reasons for eBay sellers to participate in second-hand e-commerce 2022
- Premium Statistic eBay shoppers who value sustainability when buying second-hand 2022, by generation
- Premium Statistic eBay second-hand buyers who want to save money 2022
Online traffic
6
- Premium Statistic ebay.com total website traffic in 2023, by device
- Premium Statistic eBay: website traffic share on desktop and mobile 2023
- Premium Statistic eBay app downloads per month worldwide 2021-2023
- Premium Statistic eBay app: monthly downloads in the U.S. 2017-2024, by device
- Premium Statistic Countries with most eBay app downloads 2022, by operating system
- Basic Statistic Social media traffic referrers to ebay.com 2023
Workforce
5
- Premium Statistic Workforce of leading global online companies 2014-2023
- Basic Statistic eBay: global corporate demography 2016-2023, by gender
- Basic Statistic eBay: global corporate demography 2023, by gender and department
- Basic Statistic eBay: U.S. corporate demography 2016-2023, by ethnicity
- Basic Statistic eBay: U.S. corporate demography 2023, by ethnicity and department
Further related statistics
14
- eBay's market share in the U.S. 2012-2017
- eBay: annual operating income 2015-2022
- eBay: annual EBIT 2015-2022
- eBay: quarterly net income 2014-2023
- eBay: global ad spend 2014-2023
- Preferred Christmas shopping retail locations in the United Kingdom (UK) 2013
- Delivery method preference of U.S. online shoppers 2018, by age group
- Delivery method preference of U.S. online shoppers 2018
- Paid video-on-demand consumers in European countries 2015
- Argentina: top e-commerce activities 2018, by activity
- NPS score of websites in food in Belgium 2011-2019
- Revenue per user of e-commerce in Kenya 2020-2029
- Russia: fashion e-commerce users 2021, by age
- Introducing new procurement processes in companies in Finland 2020-2021
Further Content: You might find this interesting as well
Statistics
- eBay's market share in the U.S. 2012-2017
- eBay: annual operating income 2015-2022
- eBay: annual EBIT 2015-2022
- eBay: quarterly net income 2014-2023
- eBay: global ad spend 2014-2023
- Preferred Christmas shopping retail locations in the United Kingdom (UK) 2013
- Delivery method preference of U.S. online shoppers 2018, by age group
- Delivery method preference of U.S. online shoppers 2018
- Paid video-on-demand consumers in European countries 2015
- Argentina: top e-commerce activities 2018, by activity
- NPS score of websites in food in Belgium 2011-2019
- Revenue per user of e-commerce in Kenya 2020-2029
- Russia: fashion e-commerce users 2021, by age
- Introducing new procurement processes in companies in Finland 2020-2021
ACSI®. (April 22, 2024). U.S. customer satisfaction with eBay Inc. from 2000 to 2023 (index score) [Graph]. In Statista. Retrieved June 17, 2024, from https://www.statista.com/statistics/185796/us-customer-satisfaction-with-ebay/
ACSI®. "U.S. customer satisfaction with eBay Inc. from 2000 to 2023 (index score)." Chart. April 22, 2024. Statista. Accessed June 17, 2024. https://www.statista.com/statistics/185796/us-customer-satisfaction-with-ebay/
ACSI®. (2024). U.S. customer satisfaction with eBay Inc. from 2000 to 2023 (index score). Statista. Statista Inc.. Accessed: June 17, 2024. https://www.statista.com/statistics/185796/us-customer-satisfaction-with-ebay/
ACSI®. "U.S. Customer Satisfaction with Ebay Inc. from 2000 to 2023 (Index Score)." Statista, Statista Inc., 22 Apr 2024, https://www.statista.com/statistics/185796/us-customer-satisfaction-with-ebay/
ACSI®, U.S. customer satisfaction with eBay Inc. from 2000 to 2023 (index score) Statista, https://www.statista.com/statistics/185796/us-customer-satisfaction-with-ebay/ (last visited June 17, 2024)
U.S. customer satisfaction with eBay Inc. from 2000 to 2023 (index score) [Graph], ACSI®, April 22, 2024. [Online]. Available: https://www.statista.com/statistics/185796/us-customer-satisfaction-with-ebay/