In 2021, the value of the National Customer Satisfaction Index (NCSI) of KB Kookmin Bank and Shinhan Bank in South Korea reached 80 out of 100. This was followed by Woori Bank with 79 points. On average, the banks achieved an index score of 78 points.
National Customer Satisfaction Index (NCSI) of banks in South Korea in 2021
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KPC . (June 26, 2023). National Customer Satisfaction Index (NCSI) of banks in South Korea in 2021 [Graph]. In Statista. Retrieved June 16, 2024, from https://www.statista.com/statistics/670079/south-korea-bank-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index (NCSI) of banks in South Korea in 2021." Chart. June 26, 2023. Statista. Accessed June 16, 2024. https://www.statista.com/statistics/670079/south-korea-bank-customer-satisfaction-index/
KPC . (2023). National Customer Satisfaction Index (NCSI) of banks in South Korea in 2021. Statista. Statista Inc.. Accessed: June 16, 2024. https://www.statista.com/statistics/670079/south-korea-bank-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index (Ncsi) of Banks in South Korea in 2021." Statista, Statista Inc., 26 Jun 2023, https://www.statista.com/statistics/670079/south-korea-bank-customer-satisfaction-index/
KPC , National Customer Satisfaction Index (NCSI) of banks in South Korea in 2021 Statista, https://www.statista.com/statistics/670079/south-korea-bank-customer-satisfaction-index/ (last visited June 16, 2024)
National Customer Satisfaction Index (NCSI) of banks in South Korea in 2021 [Graph], KPC , June 26, 2023. [Online]. Available: https://www.statista.com/statistics/670079/south-korea-bank-customer-satisfaction-index/