According to a 2022 survey, 35 percent of German shoppers would pay for their online returns if the shipping fees were invested in climate protection. In turn, 48 percent of respondents stated they would not be willing to do so.
Share of consumers willing to pay for online returns if fees were invested in climate protection in Germany in 2022
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Other statistics that may interest you Sustainable e-commerce in Germany, Austria, and Switzerland
Environmental impact
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- Premium Statistic Environmental impact of returns in Germany 2021
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Retailers' action
8
- Premium Statistic Retailers planning to reduce Scope 3 emissions 2021
- Premium Statistic Most important aspects in sustainable e-commerce according to German e-tailers 2022
- Premium Statistic Sustainable services offered by retailers in Austria 2022
- Premium Statistic Sustainability features on online stores in Switzerland 2022, by industry
- Premium Statistic Climate action of About You towards SBTi 2021-2023
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- Premium Statistic Climate action of Otto Group towards SBTi 2021-2022
- Premium Statistic Key figures about product returns at Shop Apotheke 2021-2022
Eco-conscious shoppers
6
- Premium Statistic Importance of eco-friendly delivery in Germany 2022, by age
- Premium Statistic Importance of eco-friendly delivery in Germany 2022, by gender
- Premium Statistic Importance of eco-friendly delivery in Austria 2022, by age
- Premium Statistic Importance of eco-friendly delivery in Austria 2022, by gender
- Premium Statistic Importance of eco-friendly delivery in Switzerland 2022, by age
- Premium Statistic Importance of eco-friendly delivery in Switzerland 2022, by gender
Consumer trends
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- Premium Statistic Online shoppers mindful of the environmental impact of delivery 2023, by country
- Premium Statistic Consumers opinions on sustainable online delivery 2022, by country
- Premium Statistic Consumers paying for online returns to protect climate in Germany 2022
- Premium Statistic Importance of sustainable online shopping options in Austria 2022
- Premium Statistic Business sectors most responsible for carbon emissions in Switzerland 2022
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Otto. (June 22, 2023). Share of consumers willing to pay for online returns if fees were invested in climate protection in Germany in 2022 [Graph]. In Statista. Retrieved June 17, 2024, from https://www.statista.com/statistics/1394772/paying-for-online-returns-to-protect-climate-germany/
Otto. "Share of consumers willing to pay for online returns if fees were invested in climate protection in Germany in 2022." Chart. June 22, 2023. Statista. Accessed June 17, 2024. https://www.statista.com/statistics/1394772/paying-for-online-returns-to-protect-climate-germany/
Otto. (2023). Share of consumers willing to pay for online returns if fees were invested in climate protection in Germany in 2022. Statista. Statista Inc.. Accessed: June 17, 2024. https://www.statista.com/statistics/1394772/paying-for-online-returns-to-protect-climate-germany/
Otto. "Share of Consumers Willing to Pay for Online Returns If Fees Were Invested in Climate Protection in Germany in 2022." Statista, Statista Inc., 22 Jun 2023, https://www.statista.com/statistics/1394772/paying-for-online-returns-to-protect-climate-germany/
Otto, Share of consumers willing to pay for online returns if fees were invested in climate protection in Germany in 2022 Statista, https://www.statista.com/statistics/1394772/paying-for-online-returns-to-protect-climate-germany/ (last visited June 17, 2024)
Share of consumers willing to pay for online returns if fees were invested in climate protection in Germany in 2022 [Graph], Otto, June 22, 2023. [Online]. Available: https://www.statista.com/statistics/1394772/paying-for-online-returns-to-protect-climate-germany/