Shoppers noticing store changes due to retail theft in the U.S. 2023

Published by
D. Tighe,
Oct 16, 2023
In late 2023, nearly half of surveyed consumers in the United States said they had recently noticed at least one or two retail stores they shop in make changes due to problems relating to retail theft. Examples of changes included opening hours being reduced or increased security measures being implemented.

Consumers that have noticed the stores they shop at make changes due to retail theft in the United States in 2023

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Release date

October 2023

Region

United States

Survey time period

September 29 to October 3, 2023

Number of respondents

2,778*

Age group

18 years and older

Supplementary notes

* The number of responses had been rebased to exclude those who answered "other."

The full question was phrased as follows:
"Have you noticed the stores where you shop have made changes recently due to retail theft (such as increased security measures or reduced hours)?

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