AT&T wireless customers: postpaid churn rate 2007-2022

Published by
Ahmed Sherif,
Jun 12, 2024
The U.S. telecommunications operator AT&T reported a postpaid wireless churn rate of 0.97 percent in 2022, an increase on the rate of 0.94 percent reported the previous year. The churn rate for wireless postpaid phone customers only was 0.81 percent.

AT&T's wireless postpaid customer churn rate from 2007 to 2022

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Release date

February 2023

Region

Worldwide

Survey time period

2007 to 2022

Supplementary notes

* Excludes migrations between AT&T segments and/or subscriber categories and acquisition-related additions during the period. Includes the impacts of the year-end 2016 shutdown of our U.S. 2G network

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