Consumers' reasons to trust on stores in Spain 2020

Published by
Eloïse Trenda,
May 22, 2024
The reasons why consumers rely more on a shop according to a survey conducted in Spain in 2020 said that the prices had high importance, with more than 60 percent of respondents. The customer service also plays a significance, with staff friendliness and responsible from the store.

Reasons why Spanish consumers trust a store in 2020

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Sources

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Release date

October 2020

Region

Spain

Survey time period

July 2020

Number of respondents

2,200 consumers

Age group

18-65 years

Special properties

individuals who have purchased and / or used any of the following products or services in the last 12 months: bicycle, kitchen, dental, sports, appliances and technology, telecommunications and travel

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes



The question was formulated by the source as follows: "¿Cuáles son los 3 aspectos principales que le hacen confiar en una tienda?"
The question allowed multiple answers.

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