Buy online return in store: availability across retail channels in the UK 2018
This statistic offers the percentage of retailers in the United Kingdom (UK) who offer return in-store option on the online bought items in 2018, by retail channel strategy. On average, 58.5 percentage of all retailers offered their customer the option to return online purchases in-store. Only 15.7 percent of multichannel retailers considered in this study offered buy-online-return-in-store facility in 2018.