Interest in apparel shops offering click-and-collect in the Netherlands 2021, by age
A 2021 survey revealed that nearly a quarter of millennial shoppers in the Netherlands were more likely to visit an apparel store if it offered click-and-collect and returns services. Gen Z consumers showed the second-highest interest in this purchase option, with 21 percent of respondents. Meanwhile, boomers were more inclined to visit an apparel stores with free click-and-collect than Gen X respondents.
