Delivery conditions were an important reason why online shoppers were not completing their e-commerce purchases. In a survey conducted in autumn 2022, more than sixty percent of surveyed digital shoppers worldwide reported that the main delivery-related reason for cart abandonment was that delivery fees were too high.
Top delivery-related reasons for cart abandonment among online shoppers worldwide in 2022
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Share of respondents
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E-commerce Nation. (February 22, 2023). Top delivery-related reasons for cart abandonment among online shoppers worldwide in 2022 [Graph]. In Statista. Retrieved June 18, 2024, from https://www.statista.com/statistics/1383350/delivery-related-reasons-for-cart-abandonment-worldwide/
E-commerce Nation. "Top delivery-related reasons for cart abandonment among online shoppers worldwide in 2022." Chart. February 22, 2023. Statista. Accessed June 18, 2024. https://www.statista.com/statistics/1383350/delivery-related-reasons-for-cart-abandonment-worldwide/
E-commerce Nation. (2023). Top delivery-related reasons for cart abandonment among online shoppers worldwide in 2022. Statista. Statista Inc.. Accessed: June 18, 2024. https://www.statista.com/statistics/1383350/delivery-related-reasons-for-cart-abandonment-worldwide/
E-commerce Nation. "Top Delivery-related Reasons for Cart Abandonment among Online Shoppers Worldwide in 2022." Statista, Statista Inc., 22 Feb 2023, https://www.statista.com/statistics/1383350/delivery-related-reasons-for-cart-abandonment-worldwide/
E-commerce Nation, Top delivery-related reasons for cart abandonment among online shoppers worldwide in 2022 Statista, https://www.statista.com/statistics/1383350/delivery-related-reasons-for-cart-abandonment-worldwide/ (last visited June 18, 2024)
Top delivery-related reasons for cart abandonment among online shoppers worldwide in 2022 [Graph], E-commerce Nation, February 22, 2023. [Online]. Available: https://www.statista.com/statistics/1383350/delivery-related-reasons-for-cart-abandonment-worldwide/