As of the first quarter of 2023, the main reason for the customer complaints regarding mobile services was about the problems with billing of the mobile service providers in Turkey. The total number of complaints regarding billing issues totaled 3,866 thousand. Additionally, there were over 3.8 thousand complaints about the service range or quality in the same quarter.
Number of consumer complaints regarding mobile services in Turkey in 1st quarter 2023, by reason
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Number of complaints
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Information and Communication Technologies Authority. (July 10, 2023). Number of consumer complaints regarding mobile services in Turkey in 1st quarter 2023, by reason [Graph]. In Statista. Retrieved June 18, 2024, from https://www.statista.com/statistics/1345935/turkey-number-of-customer-complaints-regarding-mobile-services-by-reason/
Information and Communication Technologies Authority. "Number of consumer complaints regarding mobile services in Turkey in 1st quarter 2023, by reason." Chart. July 10, 2023. Statista. Accessed June 18, 2024. https://www.statista.com/statistics/1345935/turkey-number-of-customer-complaints-regarding-mobile-services-by-reason/
Information and Communication Technologies Authority. (2023). Number of consumer complaints regarding mobile services in Turkey in 1st quarter 2023, by reason. Statista. Statista Inc.. Accessed: June 18, 2024. https://www.statista.com/statistics/1345935/turkey-number-of-customer-complaints-regarding-mobile-services-by-reason/
Information and Communication Technologies Authority. "Number of Consumer Complaints regarding Mobile Services in Turkey in 1st Quarter 2023, by Reason." Statista, Statista Inc., 10 Jul 2023, https://www.statista.com/statistics/1345935/turkey-number-of-customer-complaints-regarding-mobile-services-by-reason/
Information and Communication Technologies Authority, Number of consumer complaints regarding mobile services in Turkey in 1st quarter 2023, by reason Statista, https://www.statista.com/statistics/1345935/turkey-number-of-customer-complaints-regarding-mobile-services-by-reason/ (last visited June 18, 2024)
Number of consumer complaints regarding mobile services in Turkey in 1st quarter 2023, by reason [Graph], Information and Communication Technologies Authority, July 10, 2023. [Online]. Available: https://www.statista.com/statistics/1345935/turkey-number-of-customer-complaints-regarding-mobile-services-by-reason/