Between 2023 and 2024, the use of online technologies while shopping in store has declined in the United States. In turn, the share of consumers regularly using visual search increased. Likewise, the number of U.S. shoppers using chatbots went from 18 percent in 2023 to 24 percent in 2024.
Technologies consumers regularly use while shopping in the United States in 2023 and 2024
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Dentsu. (January 1, 2024). Technologies consumers regularly use while shopping in the United States in 2023 and 2024 [Graph]. In Statista. Retrieved June 17, 2024, from https://www.statista.com/statistics/787145/us-consumer-new-shopping-tech/
Dentsu. "Technologies consumers regularly use while shopping in the United States in 2023 and 2024." Chart. January 1, 2024. Statista. Accessed June 17, 2024. https://www.statista.com/statistics/787145/us-consumer-new-shopping-tech/
Dentsu. (2024). Technologies consumers regularly use while shopping in the United States in 2023 and 2024. Statista. Statista Inc.. Accessed: June 17, 2024. https://www.statista.com/statistics/787145/us-consumer-new-shopping-tech/
Dentsu. "Technologies Consumers Regularly Use While Shopping in The United States in 2023 and 2024." Statista, Statista Inc., 1 Jan 2024, https://www.statista.com/statistics/787145/us-consumer-new-shopping-tech/
Dentsu, Technologies consumers regularly use while shopping in the United States in 2023 and 2024 Statista, https://www.statista.com/statistics/787145/us-consumer-new-shopping-tech/ (last visited June 17, 2024)
Technologies consumers regularly use while shopping in the United States in 2023 and 2024 [Graph], Dentsu, January 1, 2024. [Online]. Available: https://www.statista.com/statistics/787145/us-consumer-new-shopping-tech/