The total volume of new enquiries to the Financial Ombudsman that were then opened as new complaint cases regarding the financial businesses services in the United Kingdom (UK) generally increased from 2004/2005 to 2022/2023, albeit with fluctuations. The volume of new complaints peaked in the financial year 2013/2014, when 512,167 new complaint cases were opened. A total of 165,149 new cases was reached as of the end of March 2023 - a slight increase compared to the previous year.
Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23
Loading statistic...
Basic Account
Get to know the platform
You only have access to basic statistics.
Starter Account
The ideal entry-level account for individual users
- Instant access to 1m statistics
- Download in XLS, PDF & PNG format
- Detailed references
$199 USD / Month *
Professional Account
Full access
Business Solutions including all features.
* Prices do not include sales tax.
Other statistics that may interest you Banking industry in Singapore
Overview
5
- Premium Statistic GDP of the finance and insurance industry in Singapore 2014-2023
- Basic Statistic Total reserves in Singapore 2011-2022
- Basic Statistic Number of financial institutions in Singapore 2023, by type
- Premium Statistic Number of banks Singapore 2014-2023, by type
- Premium Statistic Number of foreign banks Singapore 2014-2023, by type
Key indicators
7
- Premium Statistic Total assets and liabilities of commercial banks in Singapore 2011-2020
- Premium Statistic Assets of commercial banks in Singapore 2023, by type
- Premium Statistic Liabilities of commercial banks in Singapore 2023, by type
- Premium Statistic Assets and liabilities of DBUs and ACUs local commercial banks Singapore 2011-2020
- Premium Statistic Assets and liabilities of DBUs and ACUs foreign commercial banks Singapore 2011-2020
- Premium Statistic Volume of credit and debit card payments Singapore 2018-2022
- Premium Statistic Value of credit and debit card payments Singapore 2018-2022
Loans and advances
6
- Premium Statistic Total loans and advances of commercial banks to residents Singapore 2021-2023
- Premium Statistic Total commercial banks consumer loans to residents Singapore 2021-2023
- Premium Statistic Total consumer loans to residents Singapore 2023, by type
- Premium Statistic Total loans and advances to businesses Singapore 2023
- Premium Statistic Value of loans and advances to businesses Singapore 2023, by sector
- Premium Statistic Commercial banks non-performing loan (NPL) ratio Singapore Q2 2023, by sector
Interest rates
4
Major local banks
7
- Premium Statistic Value of bank assets in Singapore 2002-2022
- Premium Statistic Total assets of DBS Group Holdings 2015-2023
- Premium Statistic Net profit of DBS Group Holdings 2015-2023
- Premium Statistic Total assets of OCBC Group FY 2015-2022
- Premium Statistic Net profit of OCBC Group 2017-2022
- Premium Statistic Total assets of UOB Group 2015-2022
- Premium Statistic Net profit after tax value of UOB Group 2015-2022
Digital banking
3
Consumer behavior
5
- Premium Statistic Banks customer satisfaction Singapore Q4 2022
- Premium Statistic Banks customer satisfaction in Singapore Q4 2022, by channel
- Premium Statistic Consumer preferences for digital versus traditional banks Singapore 2022
- Premium Statistic Reasons for choosing digital banks among consumers Singapore 2022
- Premium Statistic Willingness to try digital banks Singapore 2022, by age group
Further related statistics
10
- Leading banks in the Middle East in 2023, by brand value
- Assets of all central banks globally 2002-2022
- Prepaid debit card use in U.S. households 2013-2019, by tenure
- Private equity specialist salary per annum in banking in Paris in 2020, by experience
- Return on average common shareholder equity at Goldman Sachs 2009-2023
- Employee compensation and benefits at Deutsche Bank 2006-2022
- Net revenue from investment banking at Goldman Sachs 2009-2023
- Total assets of Banco Santander 2001-2023
- Value of Target2 payments in Eurozone 2008-2021
- Net revenue from investing and lending at Goldman Sachs 2009-2021
Further Content: You might find this interesting as well
Statistics
- Leading banks in the Middle East in 2023, by brand value
- Assets of all central banks globally 2002-2022
- Prepaid debit card use in U.S. households 2013-2019, by tenure
- Private equity specialist salary per annum in banking in Paris in 2020, by experience
- Return on average common shareholder equity at Goldman Sachs 2009-2023
- Employee compensation and benefits at Deutsche Bank 2006-2022
- Net revenue from investment banking at Goldman Sachs 2009-2023
- Total assets of Banco Santander 2001-2023
- Value of Target2 payments in Eurozone 2008-2021
- Net revenue from investing and lending at Goldman Sachs 2009-2021
Financial Ombudsman Service. (June 14, 2023). Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23 [Graph]. In Statista. Retrieved June 15, 2024, from https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/
Financial Ombudsman Service. "Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23." Chart. June 14, 2023. Statista. Accessed June 15, 2024. https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/
Financial Ombudsman Service. (2023). Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23. Statista. Statista Inc.. Accessed: June 15, 2024. https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/
Financial Ombudsman Service. "Number of New Financial Complaint Cases Opened by The Financial Ombudsman in The United Kingdom (Uk) from 2004/05 to 2022/23." Statista, Statista Inc., 14 Jun 2023, https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/
Financial Ombudsman Service, Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23 Statista, https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/ (last visited June 15, 2024)
Number of new financial complaint cases opened by the Financial Ombudsman in the United Kingdom (UK) from 2004/05 to 2022/23 [Graph], Financial Ombudsman Service, June 14, 2023. [Online]. Available: https://www.statista.com/statistics/418861/new-customer-cases-complaints-to-financial-ombudsman/